Workplace Experience Coordinator (Part-Time)

Alida is looking for a Workplace Experience Coordinator to join our Toronto office on a part time basis, working 16 hours per week split over 4 days (4 hours per day). This role would suit someone who is able to be onsite in our Toronto office (located at 214 King St. West) and enjoys creating a positive work environment. You will be organized and excited about the prospect of being a strong presence in the office - you will be the go-to person for employees in the day-to-day running of the office, and will support with general admin tasks across various departments including IT and procurement.

Responsibilities: 

• Manage inventory of office supplies and snacks, maintain the office condition, and arrange necessary repairs to equipment
• Greet visitors and assist in the onboarding process for new hires as needed
• Liaise & manage relationships with building maintenance representatives & associated trades, office vendors, and couriers as well as with facility management vendors, cleaning staff and catering services
• Support Workplace Experience Specialist to update & maintain office policies as necessary, in collaboration with the HR team 
• Support the leadership team to coordinate and book travel arrangements and accommodations 
• Organize office operations and procedures, coordinate and support the  IT department on office equipment and infrastructure (i.e. IT equipment storage, access card management, procuring IT equipment)
• Address employee requests regarding office management issues, coordinate and oversee execution of logistics for all onsite events in the Toronto office
• Manage office health and safety programming, ensuring compliance to all program requirements
• Support procurement operations and processes ranging from but not limited to contract management, act as a point of contract for procurement-related inquiries, collaborating with cross-functional leaders on procurement requests
• Maintain office organization by ensuring all team members follow policies and procedures, including booking desks and meeting rooms
• Ensure office security by maintaining compliance and safety protocols, such as checking in guests, visitors, and vendors, and keeping doors closed.
• Physically carry-out minor furniture repairs & moves when needed (regularly required to stoop, kneel, bend, crouch and lift up to 15 pounds)
• May be required to support ad-hoc requests or projects as deemed necessary from time to time

You should have:

• Previous experience as an Office Assistant or Administrative Assistant 
• Experience with a variety of office software tools including Gmail, Google Drive, Slack, SAP Concur and Zip. Experience with ServiceNow is a plus.
• Flexibility in working hours is required from time to time to support the planning and execution of in-person events, including QBRs, summits, and culture events, etc.
• Agility and ability to pivot between competing priorities will be necessary given the fast-paced nature of our business. 
• Strong interpersonal skills - you create a warm, inclusive, and fun environment where others feel welcome, valued and comfortable in our office.
• Excellent written and verbal communication skills.
• Strong sense of professionalism and diplomacy with demonstrated ability to establish, build, and maintain relationships with internal and external business partners.
• Highly organized and detail-oriented with strong planning, time management, and prioritization skills. 
• Proactively identifies and suggests improvements to enhance the overall workplace experience.

Additional details: 

• The typical salary range for this role in Canada is $25,000-30,000 CAD on a part-time basis, depending on experience. 

The Good Stuff:

+ Amazing growth and learning opportunities with a fast-growing Canadian SaaS company that is a world leader in its industry

+ Best-in-class company paid benefits for you and your family - offering medical, dental, vision, RRSP matching in Canada, a 401K in the US, and more.

+ Unlimited Vacation: Yep, it’s true. Take vacation when you want it, how you want it. Designed to better fit your evolving needs.

+ Summer Fridays: Fridays are a day off during July and August. To help provide better balance in the summer months focusing on employee wellness.

+ Recognized as one of the Best Workplaces™ in British Columbia for 2024 by Great Place to Work

+ Recognized in 2023 as one of the Best Workplaces for Women® 

+ Recognized as a Top Employer by British Columbia's Top Employers 2023

About Alida

Alida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers can help companies make better decisions and drive long term loyalty and growth.

That’s why Alida helps innovative brands create highly engaged research communities to gather feedback that empowers better customer experiences and product innovation.

Leading companies like HBOMax, Adobe, Warner Bros. Discovery, Twitch and lululemon depend on Alida’s community-centered research platform to deliver fast and reliable customer feedback at scale so they can build better products, refine user experiences and test marketing campaigns.

Learn more at www.alida.com.

We can’t wait to meet you!

We understand that applying for a new position takes effort and want to thank you in advance for taking the time to introduce yourself.

At Alida, we’re dedicated to fostering an environment where our employees feel heard, valued and included.

We believe that a diverse team is a core pillar in building better products and services for our global customers and we strongly encourage applications from all people regardless of race, religion, gender, age, disability status or sexual orientation. Even if you don't meet every single one of the stated requirements but you are excited about this opportunity, we'd love to hear from you anyway. Our Talent Acquisition team will review your application for this role, and others we may have open now or in the future.

Follow us at www.alida.com and engage with us on LinkedIn, Twitter and Instagram.

Alida has an accommodation process in place to provide reasonable accommodation to employees, and to qualified job applicants with a disability during the hiring process. If you require accommodation because of a disability or medical need, please contact [email protected] so that arrangements can be made for the appropriate accommodations to be in place.

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