Enterprise Account Executive (Market Research)

 We're looking for an experienced Enterprise Account Executive with a strong background in Consumer Insights/Market Research or User Experience to join our dynamic team. As an Enterprise Account Executive, you will be responsible for driving revenue growth by identifying and securing new business opportunities within the enterprise market segments.

Your deep understanding and passion for market research methodologies, paired with expertise in technology solutions and sales, will enable you to show value through upselling, cross selling and net new opportunities.

You will work closely with line of business (LOB) and C-Level executives as a trusted advisor to deeply understand their unique business challenges and goals.

You’ll be responsible for crafting, guiding and implementing a territory strategy alongside a talented team of Customer Success Managers, Solution Engineers and Business Development Representatives. Together, you’ll work towards fostering and enhancing mutually beneficial relationships with customers. 

Key responsibilities:

• Create and maintain a sales pipeline to ensure over-achievement within the designated account.
• Manage the end to end sales process through engagement of appropriate resources such as Sales Engineers, Professional Services, Marketing, Customer Success etc.
• Understand market research initiatives to gather insights on industry trends, customer preferences and competitive positioning. 
• Lead solution discovery sessions with enterprise clients to understand their pain points and goals, positioning our SaaS offerings as solutions that deliver measurable values.
• Strengthen client relationships through regular engagement.
• Organize and manage in-market events, and account specific initiatives to generate net new opportunities and interest within the account.
• Maintain a long-term perspective to maximize overall revenue generation while being able to generate short term results.
• Manage contract negotiations and renewal processes with enterprise clients, working closely with legal and finance teams while adhering to company policies and objectives.
• Stay informed about various industry trends, understand our competitive landscape, and emerging technologies, leveraging this knowledge to anticipate client needs and differentiate our offerings in the market.

About you:

• 5-7 Years experience of quota carrying software or technology sales and account management experience, ideally selling market research, consumer insights or UX products.
• Successful history of net new business sales, with the ability to prove consistent delivery against revenue targets in the SaaS/technology sector.
• Experience managing the sales cycle from prospect to close.
• Experience managing and closing complex sales cycles and demonstrated ownership of all aspects of account management.   
• Previous Sales Methodology training (MEDDICC), Sales Navigator & CRM experience.
• Direct experience selling community, social, CRM or customer feedback platforms is desirable.
• University Degree.

• We have offices in Toronto or Vancouver, the role can be based in these or remotely elsewhere in Canada.
• The typical OTE for this position is $240,000 - $280,000 per year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience.

The Good Stuff:

+ Amazing growth and learning opportunities with a fast-growing Canadian SaaS company that is a world leader in its industry

+ Best-in-class company paid benefits for you and your family - offering medical, dental, vision, RRSP matching in Canada, a 401K in the US, and more.

+ Unlimited Vacation: Yep, it’s true. Take vacation when you want it, how you want it. Designed to better fit your evolving needs.

+ Summer Fridays: Fridays are a day off during July and August. To help provide better balance in the summer months focusing on employee wellness.

+Recognized as one of the Best Workplaces™ in British Columbia for 2024 by Great Place to Work

+ Recognized in 2023 as one of the Best Workplaces for Women® 

+ Recognized as a Top Employer by British Columbia's Top Employers 2023

About Alida

Alida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers can help companies make better decisions and drive long term loyalty and growth.

That’s why Alida helps innovative brands create highly engaged research communities to gather feedback that empowers better customer experiences and product innovation.

Leading companies like HBOMax, Adobe, Warner Bros. Discovery, Twitch and lululemon depend on Alida’s community-centered research platform to deliver fast and reliable customer feedback at scale so they can build better products, refine user experiences and test marketing campaigns.

Learn more at www.alida.com.

We can’t wait to meet you!

We understand that applying for a new position takes effort and want to thank you in advance for taking the time to introduce yourself.

At Alida, we’re dedicated to fostering an environment where our employees feel heard, valued and included.

We believe that a diverse team is a core pillar in building better products and services for our global customers and we strongly encourage applications from all people regardless of race, religion, gender, age, disability status or sexual orientation. Even if you don't meet every single one of the stated requirements but you are excited about this opportunity, we'd love to hear from you anyway. Our Talent Acquisition team will review your application for this role, and others we may have open now or in the future.

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Alida has an accommodation process in place to provide reasonable accommodation to employees, and to qualified job applicants with a disability during the hiring process. If you require accommodation because of a disability or medical need, please contact [email protected] so that arrangements can be made for the appropriate accommodations to be in place.

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